Frequently Asked Questions
Everything you need to know about your Millies Beauty experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package in real-time.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your products cruelty-free?
At Millies Beauty, we are committed to ethical beauty. The majority of our brands are 100% cruelty-free and do not test on animals.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which product is right for my skin type?
Each product page includes a detailed description and 'Best For' section. You can also contact our beauty experts via live chat for a personalized consultation.